Our consulting hours are from 8.00 am to 12.00 pm and from 2.00pm to 6.45pm Monday to Friday and 8.30am to 3.30pm on Saturdays. All of our consultations are by appointment only but we will always make time for genuine emergencies. The standard consultation is 15 minutes long but we are flexible when dealing with more complicated cases and multiple pets or euthanasia’s.
We have three consulting rooms (and an optional fourth if needed). All are air conditioned, fully computerised and provide a comfortable, safe place for you and your pet to speak with our vets. The central consult rooms open directly into our treatment area which is the action hub of our clinic.
We have a great team of qualified veterinary nurses. They are trained and able to perform vet nurse consultations that involve technical aspects of veterinary medicine and surgery. They are available for a range of consulting and treatment procedures throughout the day which include:
- Admitting patients
- Discharge and post operative instructions
- Follow up surgery checks
- Suture removal
- Blood sampling
- Bandage changes
- Nail clipping
- Administering medications
- Flea/worm treatments
Our nurses perform the following:
- Annual health checks
- Booster vaccinations
- Wellness exams
- Weight and diet consults
- Behaviour advice
- And much more!
We are available for house calls when needed, it is an important service for some of our clients with special requirements such as:
- Multiple pets which may be inconvenient to transport and handle
- Clients with mobility constraints
- Pets who are overly stressed coming to clinic
We do request that you give us as much notice as possible so that we can arrange a suitable time for our staff to provide this special service, as we like to have both a veterinarian and veterinary nurse attend. We charge an additional amount of $70 for housecalls.
Please Note: Not all services can be done at home and your pet may need to return with the vet to the hospital for further treatment and/or tests.
Vets are your first point of call with pet behavior problems. As well as having specialized training in animal behavior as part of the veterinary degree, our vets are able to diagnose and assess if there are any medical reasons for your pets behavior.
If there is a medical condition underlying your pets behavior we are able to correct this before recommending the use of dog trainers or behaviorists. Examples include cats that toilet inside due to a urinary tract infection or dogs that become aggressive because of chronic pain.
Behavioral consults are a very important part of our work. More cats and dogs are euthanased every year for behavioral problems than any other single medical reason. Please talk to us if you find yourself worrying about your pet’s behavior. If necessary we can refer you to a professionally trained behavior specialist.
PET HEALTHY WEIGHT GROUP
If your pet needs some extra motivation to slim down then get them into our Healthy Weight Group. Our nurses have completed training in diets and weight management of the over (and under) weight pet. Obesity can be a major contributor to poor health, predisposing to diseases such as diabetes, arthritis and liver disease.
If you have concerns about your pets weight or have been advised by the vet that your pet needs to lose weight then please ask to talk to one of the nurses.